Mentions légales

6. Legal notice

Vtx Shop

1. Business Identification

This website, available at https://vtxshop.com, is operated under the brand name Vtx Shop by the following legal entity.

Legal business name: GRUPO JOHN, LLC
Entity type: Limited liability company
Employer Identification Number (EIN): 61-2343380

Registered business address:

7345 W Sand Lake Rd, Ste 210, Office 6641
Orlando, Florida 32819
United States

Contact email: contact@vtxshop.com
Website: https://vtxshop.com

GRUPO JOHN, LLC operates the Vtx Shop online store and is responsible for the commercial activities carried out through the website, subject to applicable law.

2. Responsible Person for Website Content

Name: Milena Carvalho de Melo
Position: Chief Executive Officer (CEO)
Company: GRUPO JOHN, LLC

Vinicius Souza de Barros is identified as the executive responsible for overseeing the business operations conducted under the Vtx Shop brand and the publication of website content on behalf of the company.

3. Business Activity

Vtx Shop is an online retail store through which customers can browse products, place orders, and contact customer support.

Products are shipped directly from China through third-party suppliers and fulfillment partners.

The website provides product information, supports online purchases, and provides channels for order inquiries, delivery questions, refund requests, privacy inquiries, and other communications relating to purchases.

4. E-Commerce Platform

Vtx Shop uses Shopify to operate its online store.

Platform provider: Shopify Inc.
Address: 151 O'Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada

Shopify provides the e-commerce platform used to operate the store. GRUPO JOHN, LLC is the business operating the Vtx Shop brand and is responsible for its product listings, customer-facing policies, sales activities, and customer support, subject to applicable law.

5. Intellectual Property

Unless otherwise stated, original website content, including text, graphics, logos, design elements, and other materials, is owned by GRUPO JOHN, LLC or used with authorization from the relevant rights holder.

Unauthorized reproduction, distribution, modification, publication, or commercial exploitation of protected website content is prohibited except where permitted by applicable law.

Third-party trademarks, product names, images, and other protected materials remain the property of their respective owners.

6. Product Information and External Links

We make reasonable efforts to maintain accurate product descriptions and website information. Nevertheless, errors, omissions, or changes may occasionally occur.

Product information is subject to the relevant product listing, order details, and mandatory consumer protection requirements.

Our website may contain links to third-party websites and services. GRUPO JOHN, LLC does not control independent third-party websites and is not responsible for their content, privacy practices, or terms, except where liability cannot legally be excluded.

7. Privacy and Data Protection

The collection and use of personal information through vtxshop.com are described in our Privacy Policy.

Vtx Shop may use service providers for e-commerce functionality, payment processing, order fulfillment, shipping coordination, analytics, advertising measurement, and customer communications.

Privacy inquiries and applicable requests concerning personal information may be directed to contact@vtxshop.com.

8. Applicable Law

This Legal Notice and the operation of vtxshop.com are governed by the laws of the State of Florida, United States, subject to mandatory applicable legal requirements.

To the extent permitted by applicable law, disputes relating to the website and purchases made through it are subject to the jurisdiction of the state and federal courts located in Orange County, Florida.

For consumers in France, nothing in this notice excludes or restricts mandatory statutory consumer rights or remedies.

9. Online Dispute Resolution

The European Commission's former Online Dispute Resolution platform was discontinued on July 20, 2025, and is no longer available for submitting complaints.

The discontinuation of that platform does not remove any consumer rights or remedies available under applicable law, including any applicable rights to seek assistance through a competent dispute resolution body or court.

The legal instrument concerning the discontinuation of the former platform is Regulation (EU) 2024/3228, available at:

https://eur-lex.europa.eu/eli/reg/2024/3228/oj